CraftForge
Client
CraftForge
Industry
Handyman Services Marketplace
Services
[Design / Development / SEO]
Year
2026
Project Overview
CraftForge is a handyman services marketplace connecting homeowners with vetted master craftsmen for repairs, renovations, and restorations. The platform lists over 500 licensed professionals across six service categories, with a stated average response time under two hours and a 4.9/5 average rating.
The Brief
The Challenge
- Marketplace sites need to earn trust on both sides, homeowners trusting the pros, and pros trusting the platform
- Six service categories with very different job types needed equal visibility
- Anonymous-feeling job boards are common in this space — the site needed to make individual artisans feel real
- A multi-step booking process needed to stay clear without feeling like paperwork
The Goals
- Let customers search by problem, not just browse a category list
- Show real job counts and ratings per category to prove activity
- Give featured artisans individual profiles with named skills and experience
- Lay out the booking process as clear, numbered steps
- Back up trust claims with visible review scores tagged by service
Our Solution
What we built
- Custom UI/UX Design
- Category Job Counters
- Jetengine
- Speed Optimization
- SEO Structure
- Search & Matching
- Responsive Design
- Artisan Skill Profiles



Results
01
Research
02
Wireframes
03
UI Design
04
Development
05
Testing
06
Launch
Key Features
Service Search & Matching
Lets customers describe their problem and get matched to a pro.
Category Job Count Badges
Shows how many jobs each service category has completed.
Artisan Skill Bars
Displays each professional's expertise by specific skill area.
Quick Book Buttons
Lets customers book a category directly from the service grid.
Tagged Review System
Shows customer reviews labeled by the service they used.
4-Step Process Section
Explains how a request moves from submission to completion.
Results
Fast Page Load Speed
Keeps the site quick on both mobile and desktop.
Fully Responsive Layout
Works cleanly across mobile, tablet, and desktop.
Faster Pro Matching
Gets homeowners from a search query to a matched professional in fewer steps.
Technologies Used






